Returns & Exchanges
We want you to love your handcrafted comfort, which is why we offer a 30-day return policy on all our artisanal pillows. If your selection isn't the perfect fit for your home, we are here to help with a seamless return or exchange process.
Initiate Your Request
Visit our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the pillow in its original protective packaging to ensure it remains clean and undamaged during transit.
Attach the Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your box.
Receive Your Refund
Once our artisans inspect the returned item, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing